FAQ

Welcome and thank you for choosing to stay at our property. To ensure a comfortable and orderly
environment for all, please adhere to the following rules:

1. Check-in & Check-out Time
  • Check-in: From 14:00 WIB
  • Check-out: By 12:00 WIB
  • Early check-in or late check-out is subject to availability and may incur additional charges.
  • Guests must present valid ID (KTP/passport) upon check-in.
  • Only registered guests are allowed to stay.
  • Unregistered additional guests are not permitted.
  • Please maintain cleanliness during your stay.
  • Damages due to negligence will incur repair charges.
  • Do not litter or move furniture without permission.
  • Quiet hours are from 22:00 to 08:00 WIB.
  • Parties, events, or gatherings are prohibited without written consent from the owner.
  • Please behave respectfully to avoid disturbing other residents.
  • Smoking is not allowed inside the unit.
  • Pets are not permitted
  • Ensure doors and windows are locked when leaving the unit.
  • Do not leave valuables unattended.
  • The owner is not responsible for loss or theft of personal belongings
  • Shared facilities (pool, gym, etc.) must be used according to building rules.
  • Guests are responsible for any damage or misuse of facilities
  • Cancellations made at least 3 days before check-in will receive a full refund.
  • Cancellations made less than 72 hours before check-in are non-refundable
  • Guests must comply with all building regulations and applicable laws.
  • Violation of rules may result in termination of stay without refund.